ITC Limited entered the hotels business in 1975 with the acquisition of a hotel in Chennai, which was rechristened Welcomegroup Chola Sheraton. Since then the ITC-Welcomegroup brand has become synonymous with Indian hospitality. Today amongst India's finest and fastest growing hotel chains, it consists of over 65 hotels across more than 50 destinations in India. These include super deluxe and five star hotels, heritage palaces, havelis and resorts and full service budget hotels. Currently 10 of the ITC-Welcomegroup hotels are marketed world-wide by the Sheraton Corporation, which is part of Starwood Hotels & Resorts, the well known global hospitality chain.

The 484-room ITC Hotel Maurya Sheraton & Towers at New Delhi is not only amongst the leading business hotel in the country, but is in a class by itself. Complete with the 'ITC One', the hotel has played host to a galaxy of world dignitaries, including Bill Clinton and Bill Gates. In fact, even as he was leaving the White House, the former US President nostalgically recalled the memories of a fabulous Indian meal he and his family had at the Bukhara restaurant in the hotel. Bukhara has been declared the Best Indian Restaurant in the world for 2004, by 'The Restaurant Magazine', UK. It has also been voted the Best Restaurant in Asia and is the only Indian restaurant to feature in the list of 50 Best Restaurants in the World.

 The 386-room ITC Hotel Grand Maratha Sheraton & Towers, opened in February 2001, is perceived as amongst the leading and the finest properties in Mumbai, designed in a grandiose classic style, the hotel pays tribute to Mumbai's colonial roots and the spirit of the Great Marathas.

In keeping with its plan to have a presence in every major business destination in India, ITC-Welcomegroup unveiled one of Asia's finest business resort, the 238-room ITC Hotel Sonar Bangla Sheraton & Towers in Kolkata on December 31, 2002.

Another landmark hotel - the ITC Hotel Grand Central Sheraton & Towers in Parel, Mumbai was formally inaugurated in January 2005. This five star deluxe property with 242 suites and rooms offers international standards of service, state of the art amenities and culinary excellence.